shomify

shomify

Effective Date: May 20th, 2023.

Thank you for shopping with Shomify.com. We strive to provide you with the best products and services. In the event that you are not satisfied with your purchase, we offer the following refund policy:

  1. Eligibility for Refunds

1.1 Products: We offer refunds on physical products purchased directly from Shomify.com. To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when you received it.

1.2 Services: Refunds for services are considered on a case-by-case basis. Please contact our customer support team to discuss your situation.

  1. Refund Process

2.1 Products: If you are eligible for a refund, please follow these steps:

  • Contact our customer support team within 2 days of receiving the product to initiate the refund process.
  • Provide your order details, including the order number and reason for the refund.
  • Our customer support team will guide you through the return process, including providing you with a return shipping address if necessary.
  • Once we receive and inspect the returned product, we will process the refund.

2.2 Services: If you believe you are eligible for a refund for a service, please contact our customer support team to discuss your situation. We will review your request and work with you to find a suitable resolution.

  1. Non-Refundable Items and Services

The following items and services are non-refundable:

  • Downloadable digital products, including software, eBooks, or any other electronically delivered content.
  • Services that have been fully rendered or utilized.
  1. Processing Time for Refunds

4.1 Products: Once we receive and inspect the returned product, we will process the refund. The time it takes for the refund to be reflected in your account may vary depending on your payment method and financial institution.

4.2 Services: Refunds for services will be processed within a reasonable time frame, depending on the nature of the service and the agreed-upon resolution.

  1. Contact Us

If you have any questions or need assistance with the refund process, please contact our customer support team at: hello@shomify.com

Email: hello@shomify.com

  1. Changes to the Refund Policy

We reserve the right to modify or update this Refund Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. We encourage you to review this Refund Policy periodically.

By making a purchase on Shomify.com, you acknowledge that you have read and understood this Refund Policy and agree to its terms and conditions.

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