Effective Date: May 20th, 2023.
Thank you for shopping with Shomify.com. We strive to provide you with the best products and services. In the event that you are not satisfied with your purchase, we offer the following refund policy:
1.1 Products: We offer refunds on physical products purchased directly from Shomify.com. To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when you received it.
1.2 Services: Refunds for services are considered on a case-by-case basis. Please contact our customer support team to discuss your situation.
2.1 Products: If you are eligible for a refund, please follow these steps:
2.2 Services: If you believe you are eligible for a refund for a service, please contact our customer support team to discuss your situation. We will review your request and work with you to find a suitable resolution.
The following items and services are non-refundable:
4.1 Products: Once we receive and inspect the returned product, we will process the refund. The time it takes for the refund to be reflected in your account may vary depending on your payment method and financial institution.
4.2 Services: Refunds for services will be processed within a reasonable time frame, depending on the nature of the service and the agreed-upon resolution.
If you have any questions or need assistance with the refund process, please contact our customer support team at: hello@shomify.com
Email: hello@shomify.com
We reserve the right to modify or update this Refund Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. We encourage you to review this Refund Policy periodically.
By making a purchase on Shomify.com, you acknowledge that you have read and understood this Refund Policy and agree to its terms and conditions.